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Harriet H. Naylor (December 19, 1912 – June 15, 2000) was a pioneer regarding the promotion of the management of volunteers as a profession and may have coined the phrase volunteerism. For more than 20 years, the most prestigious award for managers of volunteers was named for Naylor.

ISBN 1118046587, 9781118046586

ISBN 1118852869, 9781118852866

Career

Naylor graduated from xxx in xxx in xxx.

In the early 1970s, Naylor was a staff member of the National Center for Voluntary Action, from which the Points of Light Foundation eventually evolved more than twenty years later. In 1973, she published Volunteers Today (Dryden Press), considered by Susan J. Ellis as the first book about the management of volunteers. Ellis says Naylor coined the word "volunteerism" in a booklet she wrote in 1969, in order to differentiate it from "voluntarism" and "'voluntary." CITATIONNEEDED

In the mid-1970s she was hired by what was then "HEW"--the former United States Department of Health, Education and Welfare--to become the first-ever national Director of its Office of Volunteer Development. CITATIONNEEDED

Before 1977, the U.S. Labor Department's Dictionary of Occupational Titles did not include any mention of volunteer program management as a distinct type of work. Ellis notes, "The absence of this title made it difficult if not impossible for federal and state government agencies to create paid positions for this function. Moreover, many private industries followed the Labor Department's guidelines." Ellis says that it is because of Naylor that, as of the Summer 1977, the new edition of the U.S. Department of Labor's Dictionary of Occupational Titles included a new career ladder and occupation: Supervisor, Coordinator, and Director of Volunteer Services. The Dictionary classified the new positions as "professional, technical and managerial:

https://www.e-volunteerism.com/quarterly/00fall/naylorintro Volume I, Issue 1, October 2000-A+A Who Is Harriet Naylor Anyway? Susan J. Ellis e-Volunteerism

Quotes

There's no better way to learn about the value and impact of services than as a volunteer. An ideal "laboratory for learning decision-making" exists in the volunteer world, in advisory groups, staff and volunteer meetings -- the whole program development process, from needs determination to evaluation. Volunteering is experiential education in its most realistic form. Free to choose what (s)he will do, the volunteer is also free to concentrate on one person (staff member or client) and seek understanding of his(her) situation in depth. Simplistically, (s)he can ignore technical labels, such as disease names, or offense categories, get to know victims as persons and see cause-and-effect relationships in real situations. This interest and concern is not only therapeutic to the unfortunate victim, but becomes a motivating force to the volunteer's desire to change intolerable conditions. The energizing effect on the volunteer is reflected in volunteer/staff relationships. The new perspective which volunteer participation brings to the service delivery system energizes the people around him (her). Change agentry could be said to start right there. Executives have persuaded me that standards are raised just by the expectation of the volunteer presence in the environment. Harriet H. Naylor, The National Conference on Citizen Participation 1978, Briefing Paper for General Issue Workshop 8: "Volunteering as Citizen Participation," p. 2.

If we are to deserve the privilege of being entrusted as professional persons, we shall have to take a deeper and broader vision of the significance of volunteer work to the volunteer, to the recipient, to the agency, and to the whole community. We ought to be leaders in the community, not simply suppliers of free labor. We could be developing volunteering as a route out of powerlessness for our recipients. We should defend the right to volunteer, and work with our fellow coordinators to find the broadest possible range of choice for volunteers, in the kinds of work they could do and the influence they could have on new programming and policy development... Harriet H. Naylor, "On Becoming a Profession," speech to the American Association of Volunteer Services Coordinators annual meeting, Denver CO. September 1974.

Honors

The Association for Volunteer Administration has named its most prestigious award after her, as have several state associations.1

Volume I, Issue 1, October 2000-A+A Who Is Harriet Naylor Anyway? https://www.energizeinc.com/a-z/article-internal/13035

The Association for Volunteer Administration (AVA) named of an award after her, the Harriet Naylor Distinguished Member Service Award, presented annually from 1981 to 2004. Winners of the award

• 1981 Marion Jeffery
• 1982 Carol G. Moore; Marlene Wilson
• 1983 Eva Schindler-Rainman
• 1984 Ivan H. Scheier
• 1985 Harriet Naylor; Sarah Jane Rehnborg, CVA
• 1986 Sue Vineyard
• 1987 Joanne Holbrook Patton
• 1988 Winifred Brown, CVA
• 1989 Susan J. Ellis
• 1990 Christine C. Franklin, CVA
• 1991 Nancy Jane Barker
• 1992 Laura Lee Geraghty
• 1993 Caroline W. Todd
• 1994 Billie Ann Myers
• 1995 Katherine H. Campbell, CVA
• 1996 Jeanne Bradner
• 1997 Jane Leighty Justis
• 1999 Betty Stallings, MSW
• 2000 Kathy McCleskey
• 2001 Jackie Norris, CVA
• 2002 Suzanne Lawson, CVA
• 2004 Jeffrey L. Brudney, Ph.D.

Also see

• Sharon Capeling-Alakija
• Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA)
• Association of Leaders in Volunteer Engagement (ALIVE)
• Community engagement
• Human resources
• Human resource management